Where possible, we aim to dispatch all purchases within 1-3 business days of you placing an order. Delivery times will vary depending on your postage choice at checkout.
Shipping Options
We generally ship all products by Royal Mail 24 and 48. This service generally doesn't require a signature on delivery, but if your parcel is too big for your letterbox and you aren't at home when your order is delivered, the postman will leave a red 'Sorry, we missed you' card which provides instructions on how to arrange for redelivery or collection from your local sorting office.
Please note that the delivery timeframes below are estimates only. We are unable to provide a guaranteed delivery day, except for larger framed print orders which travel by courier. However, if you pay for Express Delivery and your order fails to arrive within the timeframe quoted, we will happily refund the delivery fee paid.
Standard UK DeliveryFor orders placed before 12pm, dispatch within 3 working days, delivery 2-3 working days later.
Express UK DeliveryFor orders placed before 12pm, dispatch within 3 working days, delivery 1-2 working days later.
International DeliveryContact us for delivery estimates, as they vary by country.
If you do not receive your item, or it is damaged upon arrival, please contact us as soon as possible. In 99% of cases, we find that missing items end up at the local delivery office and the red 'Sorry we missed you' card has either not been left or has disappeared. If you are expecting to receive an order that has yet to arrive, please contact us as we may be able to track it down.
Delivery Prices
We offer two levels of shipping service; Express and Standard Delivery. We are currently offering Free Standard Delivery on all UK orders.
Our delivery fees are based on the weight of your order:
| 0 - 100g e.g. 1-2 Greetings Cards |
100g - 400g e.g. Unframed A4 Prints |
400g - 800g e.g. Mounted A4 Prints |
800g - 2kg e.g. Framed Prints (30x40cm) |
2kg + e.g. Framed Prints (40x50cm) |
|
| Standard UK Delivery | FREE |
FREE |
FREE |
FREE |
FREE |
| Express UK Delivery | £1.75 | £2.50 | £4.00 | £7.50 | £10.00 |
| International Delivery | £6.95 | £6.95 | £15.00 | £15.00 | £25.00 |
Packaging
We take great care in ensuring that all orders arrive in perfect condition. Unframed prints may be shipped either in sturdy poster tubes or flat depending on paper thickness and size. Framed prints are shipped securely in sturdy cardboard packaging with protective padding.
Your order should arrive in perfect condition. If there are any signs of damage to your order in transit, please contact us as soon as possible.
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